• Two people in the boot of a Skoda

Roadside assistance

We want every Škoda driver to have peace of mind on the road. With Škoda roadside assistance, you can rely on a prompt response if you have a breakdown. The best part? It has you covered 24/7 and comes free for 5 years with all new Škoda vehicles.*

Roadside Assist Brochure Make an Enquiry

Škoda Roadside Assistance 0800 756 322

If your Škoda is immobilised for any reason, one call to 0800 756 322 will have you up and running in no time.

Call for Roadside Assistance

Škoda has you covered 24/7

All Škoda vehicles purchased new from an authorised New Zealand dealer are covered free of charge for the period of the warranty.

Should you require assistance following a breakdown, a roadside technician will come to you 24 hours a day, 365 days a year – anywhere in New Zealand.

You can count on Škoda roadside assistance if:

  • You’re stranded and need to get home
  • Your battery goes flat
  • Your windscreen shatters
  • You accidentally run out of fuel
  • You have a flat tyre
  • You lose or break your key or lock it in the car
  • You require medical or personal assistance (call 111 in an emergency).
Roadside Assistance

How Škoda can help

If your vehicle breaks down 100kms or more from home, and it cannot be reasonably repaired within 24 hours, we
will provide the following:

Vehicle recovery

We will transport your vehicle to the nearest authorised Škoda dealer. If you are towing a boat, caravan or trailer that can be transported using the same recovery vehicle dispatched for your Škoda, we will transport the attachment for free. If another recovery vehicle or second trip is required, we can transport the attachment at your own expense.

Emergency Accommodation

We will provide up to three nights accommodation for you and those travelling with you (up to a maximum of $120 per night, GST included).

Alternative transportation

We will arrange for alternative ground transport to help you and any travel companions return home or reach your next destination within New Zealand. This can include a rental car for a maximum of three days (up to $120 per day, GST included) or a taxi up to a cost of $50, GST included. We will provide a combination of alternative transport and accommodation up to a maximum overall value of $360, GST included.

For breakdowns within 100kms of home or if the vehicle can be repaired within 24 hours, elements of the Škoda Roadside Assistance may not apply.
Representatives at 0800 756 322 will advise how Škoda can best assist you in having your vehicle repaired or recovered.

Make an Enquiry
Skoda Karoq

Make an Enquiry

If you’d like to know more about Škoda roadside assistance or have a question, complete the form below. We’d be happy to assist.

General Finance Enquiry
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Information you may need to know:

All pricing is ‘MRP’ (Maximum Retail Price) and excludes on-road costs (ORC) unless stated as ‘driveaway’. On-road costs for new vehicles are $1,495 which includes 12 months’ registration, 3 years WOF, 5 years factory warranty, 5 years Roadside Assistance, genuine floor mats, professional groom, and pre-delivery inspection.

5 Year/150,000km (whichever occurs first) Mechanical Warranty is available from date of purchase.

Please note that – while care is taken to ensure all details on this page are correct – specifications, pricing, and offers often change and information here may no longer be accurate. Images may also include overseas specification and/or optional accessories not included in the price. Our Sales Specialists are able to check and confirm up-to-date information on request. If you notice information that may be inaccurate, please don’t hesitate to let us know. Thank you.

*T&Cs apply. View the Roadside Assist Brochure for further details, or get in touch.